The joy of learning a new software program is never on my bucket list. Hours of sitting in front of a computer. Trial and error trying to make the program do what I thought it should do. And that's if I understand what I'm suppose to be doing. Do I get what I wanted on the screen? NO!
Why can't software instruction be like reading a non-fiction children's book?
I pick up the book, open to page one and start to read. By page two or three, I am learning facts, understand the topic and am lost in the book. I love the pictures (no matter how small) and can't put the book down. I read it several times. The bibliography, index, and further reading entices me to read more about the topic. I am "in the know" about the topic.
We need software folks to take education classes/teach training classes. Learn how to provide instructions/directions that people understand. Yes, Chat does help. Yes, feedback does help,too. Just make it simpler to understand up front and this writer will GET IT!
3 comments:
Your blog is looking great, and I really like this post! All best wishes with the new blog!!
Thanks to one of the best in the writing world!
Learning a new program is annoying to be sure, but keep practicing. Pretty soon it'll be old hat!
Post a Comment